Shipping Policy

Thank you for shopping at Rewind, brought to you by Belvoro Group LLC. We are committed to providing you with the best shipping experience possible, ensuring that your products arrive promptly and in perfect condition. Please read our shipping policy carefully to understand how we process your orders, ship your products, and handle any issues related to delivery.

Order Processing Time

We aim to process all orders as efficiently as possible. Orders placed from Monday to Friday between 9:00 AM and 5:00 PM (EST) will be processed within 1 to 3 business days. Please note that orders placed on weekends or holidays will be processed on the next available business day.

Our processing time may vary depending on the volume of orders, but we strive to ensure that all orders are dispatched in a timely manner.

Shipping Time & Delivery Estimates

Once your order has been processed, the estimated delivery time is between 2 to 5 business days from the time it ships, depending on your location. All shipments are made from our warehouses, and the delivery window reflects the time it may take for your package to reach you based on your shipping address.

Please be aware that delivery times are estimates and that unexpected delays may occur due to circumstances outside of our control, including weather, holidays, or shipping carrier delays. We will keep you informed about any such delays through the tracking information provided.

Shipping Costs

  • Orders above $100: Free standard shipping automatically applied at checkout. No discount code needed.

  • Orders below $100: A flat shipping fee of $2.28 applies.

Shipping Carriers

We partner with the most reliable and trusted carriers to ensure your order arrives safely and on time — primarily USPS.

Tracking

Once your order has shipped, you will receive an email containing tracking details. You can use this tracking number to check the status of your order through the respective carrier’s tracking system. Please allow 24 hours for tracking information to update after shipment.

Shipping Areas

Currently, we ship only within the United States. We do not offer international shipping at this time. If you are located outside of the U.S. and wish to place an order, we recommend using a freight forwarding service, but please be aware that shipping times and costs may vary.

Shipping Restrictions

While we strive to ship to as many locations as possible, certain restrictions may apply. We do not ship to PO Boxes, military addresses, or locations with restricted access. Additionally, shipping to remote or rural areas may result in longer delivery times or higher shipping fees.

Delivery Problems: Damaged or Lost Items

We take great care in packaging and shipping your items, but occasionally, problems can occur during transit. If your item is damaged or lost in transit, please follow the steps below:

  • Damaged Items: If you receive an item that is damaged, please contact us immediately at contact@rewindformula.shop with your order number and photos of the damaged product. We will arrange for a replacement or a refund, depending on the situation.
  • Lost Items: If your item has not arrived within the estimated delivery time and is marked as “delivered” in the tracking system but you have not received it, please contact us. We will help you file a claim with the carrier and work to resolve the issue.

Please keep in mind that damaged or lost items must be reported within 7 days of the expected delivery date for us to investigate and resolve the issue.

Handling Charges

Handling charges are completely waived for all orders placed through Rewind. We believe in transparent pricing, which means there are no additional fees for packing, labor, or order preparation. Our goal is to provide a seamless shopping experience where the price you see is the price you pay — with both shipping and handling included at no extra cost.

Returns & Exchanges

For detailed information on how to return or exchange an item, please refer to our Refund and Returns Policy.


Contact Information.